Aftermarket & Rental Manager

Job Description

A crucial position for an Aftermarket and Rental Manager has become available here at Fugro. We're looking for a seasoned industry and product expert who will play a key role in driving the growth of both the Aftermarket and Rental businesses within the Marine Inspection and Monitoring (MIM) service line.

This role is pivotal in ensuring operational excellence, customer satisfaction, and the development of long-term client relationships. You will also be responsible for identifying and capitalising on new business opportunities, expanding the customer base, and enhancing revenue and profitability.

Reporting directly to the Service Line Manager, the role is responsible for ensuring that all aftermarket and rental activities are executed effectively by the relevant teams, through structured planning, coordination, and performance oversight. You will work collaboratively across Business Development, Tendering, Operations, Projects, Quality Assurance, Engineering, Purchasing, Workshop, Logistics, and Finance Teams to support customer growth and retention strategies. You will have direct line management responsibility for the Rental Equipment Coordinator, ensuring effective coordination of rental operations, resource planning, and performance management. Additionally, you will maintain functional responsibility for offshore tooling technicians, ensuring they have the necessary support, resources, and training to perform their roles safely and effectively. You will provide regular feedback and guidance alongside the Operations Manager to enhance their skills, ensure compliance with operational standards, and drive continuous improvement.

Who we’re looking for:

• Proven experience in aftermarket services and/or rental operations

• Strong background in customer relationship management and business development

• Knowledge of marine energy industry regulations and standards

• Excellent leadership, communication, and project management skills

• Someone who understands cost drivers and profitability levers

• A person who takes initiative and ensures timely, high-quality outcomes

• An individual that builds trust and value with clients, ensuring high satisfaction

What you'll be doing:

• Ensure offshore tooling technicians are effectively prepared for mobilising onto projects, ensuring readiness, safety, and accurate reporting

• Oversee and ensure effective management of rental fleet availability, utilisation, and maintenance through the Rental Equipment Coordinator and support teams.  Ensuring processes and resources are in place to support timely delivery and return of rental equipment

• Develop and maintain strong relationships with existing clients, ensuring appropriate client engagement is maintained, acting as escalation point when required

• Identify and pursue new business opportunities. Collaborate with Business Development to expand customer base and service offerings

• Monitor and drive performance metrics to increase revenue and profitability across aftermarket and rental services

• While not directly responsible for day-to-day offshore operations, the role ensures offshore tooling personnel are supported through functional leadership, resource planning, and performance feedback in collaboration with operations manager. Promote a culture of continuous improvement

About Us

Who we are 
Do you want to join our Geo-data revolution? Fugro’s global reach and unique know-how will put the world at your fingertips. Our love of exploration and technical expertise help us to provide our clients with invaluable insights. We source and make sense of the most relevant Geo-data for their needs, so they can design, build and operate their assets more safely, sustainably and efficiently. But we’re always looking for new talent to take the next step with us. For bright minds who enjoy meaningful work and want to push our pioneering spirit further. For individuals who can take the initiative, but work well within a team.

What we offer

Fugro provides a positive work environment as well as projects that will satisfy the most curious minds. We also offer great opportunities to stretch and develop yourself. By giving you the freedom to grow faster, we think you’ll be able to do what you do best, better. Which should help us to find fresh ways to get to know the earth better. We encourage you to be yourself at Fugro. So bring your energy and enthusiasm, your keen eye and can-do attitude. But bring your questions and opinions too. Because to be the world’s leading Geo-data specialist, we need the strength in depth that comes from a diverse, driven team.

Our view on diversity, equity and inclusion

At Fugro, our people are our superpower. Their variety of viewpoints, experiences, knowledge and talents give us collective strength. Distinctive beliefs and diverse backgrounds are therefore welcome, but discrimination, harassment, inappropriate behaviour and unfair treatment are not. Everybody is to be well-supported and treated fairly. And everyone must be valued and have their voice heard. Crucially, we believe that getting this right brings a sense of belonging, of safety and acceptance, that makes us feel more connected to Fugro’s purpose ‘together we create a safe and liveable world’ – and to each other.

Benefits of joining our team

• Extensive career & training opportunities both onshore and offshore

• Working with a strong team environment

• Competitive salary

• Contributory pension scheme

• Private medical insurance

• Group life assurance

• Electric car scheme

• Cycle to work scheme

• Discounted gym membership

• Discounts platform

• The Fugro Card (pre-paid virtual visa card, which earns cash back automatically when money is spent at any participating retailers)

• Employee referral bonus scheme

Disclaimer for recruitment agencies:

Fugro does not accept any unsolicited applications from recruitment agencies. Acquisition to Fugro Recruitment or any Fugro employee is not appreciated

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Disclaimer for recruitment agencies:

Fugro does not accept any unsolicited applications from recruitment agencies. Acquisition to Fugro Recruitment or any Fugro employee is not appreciated**.**