HR Operations Generalist

Job Description

The Americas region is transforming and setting ambitious plans to take our business to a new level. The North America HR Operations team focuses on efficient and accurate execution of all HR operations, ensuring that the day-to-day HR functions run smoothly and support Fugro’s strategic goals.

Join our team and help create a workplace where employees thrive! If you are a dedicated professional with a passion for HR Operations, we invite you to apply and be a key player in our commitment to employee well-being.

Reporting to the HR Operations Manager, North America, as an HR Operations Generalist, you will be responsible for a wide range of HR operational tasks and initiatives to support our employees and ensure efficient and effective HR processes. You will be involved in handling various HR transactions, providing excellent customer service to employees, and contributing to process improvement initiatives.

Job Responsibilities:

• Lead by example and place Quality, Health & Safety, Security, and the protection of the Environment as core values while never intentionally placing employees, our processes, customers, or the communities in which we live and work at risk.

• Utilize our Freshservice ticketing system to receive, prioritize, and handle HR requests and inquiries from employees, while continuously monitoring the system to ensure timely resolution and maintaining accurate records.

• Oversee the entire employee life cycle by managing all Workday-related transitions, including new hires, terminations, job changes, and compensation adjustments, as well as coordinating comprehensive pre-hire activities such as extending offers and leading the onboarding process for both new hires and contingent workers.

• Conduct verifications of employment and handle unemployment claims.

• Demonstrate curiosity and a growth-oriented mindset to drive efficiency, elevate service quality, and deliver consistently positive outcomes for customers.

• Respond to employee inquiries and guide HR policies, procedures, and programs.

• Review existing HR operational processes to identify inefficiencies, bottlenecks, and risks, and recommend and implement improvements to enhance accuracy, timeliness, compliance, and employee experience.

• Work on special projects which can include: support compliance with immigration processes, efficiently use Workday for employee and manager assistance, perform regular HR data audits, prepare mandated reports (EEO, AAP, etc.), and contribute to various HR initiatives.

• Other duties as assigned.

Fugro will not provide work authorization and/or sponsorship for this opportunity.

Fugro will not provide relocation for this job opportunity.

Job Requirements:

• Legally authorized to work in the United States, without restrictions.

• Possess a high school diploma or equivalent. An associate’s degree or higher in Human Resources Management or a related field is preferred.

• Possess 2 or more years of working knowledge of core HR operations (employee life cycle, data management, etc.).

• Must have a data-driven approach to assessments and actions, including utilizing HR metrics to drive decision-making.

• Possess a strong working knowledge of computers and are fluent in a variety of software applications (including but not limited to MS Office).

• Possess working knowledge of HRIS systems, preferably Workday. SharePoint experience is a plus.

• Candidates with AI experience, including machine learning or natural language processing, are encouraged to apply.

• Working knowledge of immigration processes is highly desired.

• SHRM and/or HRCI certification is preferred but not required.

• Must have excellent and effective oral and written communication, interpersonal, and organizational skills.

• Strong customer service skills are essential.

What’s in it for you?

At Fugro, our people are our number one priority and central to our purpose to create a safe and livable world. Our values set the foundation for our unique culture: we are determined to deliver, we prepare for tomorrow, we do what’s right, and we build trust. Our talent philosophy is seeded by our values and fueled by a passion for learning, developing leadership behaviors, transparency, and accountability.

Fugro offers opportunities to sharpen skills and provide career growth through on-the-job learning experiences, LinkedIn Learning access, business and technical training, and leadership development programs.

We value the mental, physical, and financial health of our employees and their families and offer a variety of flexible work models. Fugro USA’s comprehensive benefits package also ensures you have choices that fit your needs at any life stage.

Disclaimer for recruitment agencies:

Fugro does not accept any unsolicited applications from recruitment agencies. Acquisition to Fugro Recruitment or any Fugro employee is not appreciated**.**

Fugro USA posting Disclaimer

Fugro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.

Individuals with disabilities needing assistance in the recruitment process are encouraged to contact Human Resources directly at 713-369-5699 or recruiting.usa@fugro.com.

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