Service Line Manager, APAC - Metocean & Environmental

Job Description

Job Summary:

Working with a multi-national Geoscience company, the Service Line Manager – Metocean & Environmental reports to the Regional Business Line Director (RBLD) and holds responsibility for the QHSE, P&L, operational and technical performance of the service line in APAC. Is directly responsible for line and staff operations in the APAC region.

Role covers management of both Asia and the Pacific sub region and encompasses strong emphasis on supporting existing business whilst diversifying into Environmental business objectives under Fugro’s 2030 strategy which requires close working with the Climate and Nature group and meeting Fugro’s growth objectives in these areas. This will require a strategic mindset and seeking opportunities to collaborate within the Environmental space to deliver growth in targeted areas including Pacific subregion alongside focus areas in O&G and OWF across Asia and understanding Developer Consenting challenges.

Organisational Parameters

Reports to:

• Regional Business Line Director (RBLD) – Direct Manager

Coordinates with:

• Other APAC Service Line Directors / Managers

• Regional Director Strategic Sales and Marketing and team

• Global Business Line / Service Line Directors

• Operations Manager and team, to ensure cohesion with overall operational objectives

Supervises:

• Service line staff

Objectives & Responsibilities

• Is responsible for the profitability and growth of the service line

• Directs the organisation in establishing long-range plans, strategy and policy in order to create a dedicated focus on the strategic goals of the organisation.

• Wins project opportunities with the service line by 1) developing and delivering the short-term service line strategy, 2) developing and maintaining client satisfaction, sustainable revenue and profit growth and, 3) successfully applying innovative solutions.

• Appropriately engaged, coordinating and supporting local business development for the service across regions.

• Own and drive account planning and management of key clients across regions. Visit key stakeholders.

• Analyse and address key market opportunities and competitive threats.

• Ensure marketing material is developed.

Accountabilities & Performance indicators

• Strategic performance

  • Actively involved in mid-to-long term strategy and targets for service

  • Actively involved in the global strategy & framework for the service in co-ordination with Global Service Line Director and regional Service Line Managers / Directors for Metocean/Environmental

  • Actively involved in short-to-mid-term planning, execution & realisation for service

• Commercial performance

  • Actively involved on tender development for large opportunities

  • Responsible for sales management (prospect to tender) for key customers of service

  • Actively involved in bid / no bid & project set up definition for service opportunities

• Customer performance

  • Revenue growth key customers – amount of revenues generated for key clients

  • Actively involved in selection of key customers, account plan development, execution and review for service

  • Fugro market share/position compared to competitors in the market

  • Quality of and effective communications towards customers, ability to promote all Fugro services

  • Customer satisfaction score – Net Promoter Score (% Promoters minus % Detractors)

• Financial performance

  • Revenue generated and growth – rate at which the company’s income is increasing

  • EBIT percentage of your revenue performance

  • Large tender success rate

  • Strategic Direction, Budgeting & Realisation, Capital Allocation

• Internal processes

  • Project Execution, Delivery Excellence.

  • Steer the service performance with input from Operational Excellence team.

  • Informed on project management (start-up to evaluation)

  • As per latest version of Fugro RACI table.

  • Actively support the companies Quality, Safety and Environmental performance indicators (QHSSE targets)

• Measuring and understanding employees

  • Informed on directly related to the service line employees’ plans and movements

• Contribution to Innovation

  • Stay current with new products and services of Fugro.

  • Revenue generated by specific new products/services

Expected organisational behaviour

Drive and facilitate an organisation where people at all levels live and breathe Fugro’s core values: We are determined to deliver · We prepare for tomorrow · We do what's right · We build trust.

Essential Requirements:

• Effective communication skills with excellent command of written and spoken English

• Skills and experience in managing Metocean projects especially Deep Water Metocean Measurements and Floating LiDAR Buoy projects.

• Thorough knowledge of other keys services such as Metocean Consultancy, Environmental Monitoring and systems integration alongside Weather Forecasting.

• Deep understanding of Commercial drivers and approaches in Metocean and Environmental tendering.

• Strong management skills in resource planning; financial planning, tracking and control; documentation development and tracking

• Team player with strong leadership and willingness to develop others; able to handle conflicts

• High focus on project quality and HSE performance, experience in risk assessment techniques and exercise

• Prepared to travel and working long hours and/or during odd hours; as and when required

• Candidates should preferably have the right to live and work in Singapore

Desirable Experience:

• Degree (or equivalent) in one Geoscience related discipline (Oceanography, an Environmental discipline, Coastal Zone Management, etc).

• Understanding of consenting and environmental objectives associated with supporting developers in obtaining Consent licenses.

• Experience in project management

• Experience working with multinational company

• Minimum 10 years working experience in relevant field, in marine survey and/or telecom / energy industry

What Fugro offers

• Competitive salary with Annual Wage Supplement

• Generous paid leave

• Career & training opportunities (international opportunities possible)

• Company shuttle from various pick-up at MRT stations across Singapore

• Collective health insurance and outpatient benefits.

• Employee Assistance Programme (EAP) to provide help when you need extra support.

• Additional benefits: Long Service Awards, Professional Membership, Weekly fitness-related activities, etc.)

**Benefits may vary according to position/contract/grade level.

Take the Next Step

Are you passionate about sustainability and technical excellence? Do you thrive in fast-paced environments where your expertise shapes the future of marine geotechnical projects? Join Fugro and help us deliver solutions that matter.

Here's how to apply:

• Please include your latest resume in the application.

• Please describe your working rights in Singapore (work pass sponsorship is subject to quota and availability).

• We regret to inform that we will only process applications made via our Careers website (and other linked portals) and only shortlisted applicants will be contacted.

Disclaimer for recruitment agencies:

Fugro does not accept any unsolicited applications from recruitment agencies. Acquisition to Fugro Recruitment or any Fugro employee is not appreciated**.**